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You can log a warranty call in one of the following ways

1. Contact Fetch and Repair IT services on 012 010 3114
2. Send an email to lenovo@fetchandrepair.co.za

The first level of support will be via Telephone I order to assess if the customer can be assisted via Telephone support.

Should this not resolve the query a call will be logged a call and the unit will be collected between 24-72 hours from the customer’s address that they provide:

  • Fetch and Repair will send the customer a checklist document to complete or the customer can send images and the fault via email to lenovo@fetchandrepair.co.za
  • Customer will complete the checklist form and send back to Fix & Repair including pictures of the device from all angles.