You can log a warranty call in one of the following ways

1. Contact Fetch and Repair IT services on 087 097 0829
2. Send an email to

The first level of support will be via Telephone I order to assess if the customer can be assisted via Telephone support.

Should this not resolve the query a call will be logged a call and the unit will be collected between 24-72 hours from the customer’s address that they provide:

  • Fetch and Repair will send the customer a checklist document to complete or the customer can send images and the fault via email to
  • Customer will complete the checklist form and send back to Fix & Repair including pictures of the device from all angles.